Beauty Retail Leader: Elevate Service & Sales

LVMH; Thompsonville (MA); Hybrid; USD 36,000 - 41,000; Full time

Benefits offered by this job

Healthcare benefits

Job summary

Sephora in Chestnut Hill, MA is hiring a Sales and Service Leader to drive store success by leading the team, coaching, and delivering exceptional client experiences.

You will coach, train, and develop staff, engage clients with product knowledge, and uphold Sephora standards while coordinating daily operations.

This hourly, full-time role requires at least 2 years of leadership in retail and a passion for beauty.

Qualifications

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment
• Proven ability to coach and inspire teams to achieve goals
• Strong sales and client service skills
• Excellent communication and interpersonal skills
• Comfortable in a fast paced and dynamic environment
• Quick learner with ability to absorb and share product knowledge and training
• Physically able to lift and carry up to 50 pounds

Responsibilities

• Lead and inspire the team to deliver exceptional client service and achieve sales goals
• Drive store performance through client engagement, product knowledge, and personalized recommendations
• Coach for growth by providing ongoing feedback and development to elevate team performance
• Train and develop staff through onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
• Execute daily operations including inventory and visual merchandising
• Foster inclusivity and teamwork to promote an open culture
• Uphold Sephora standards and store policies to ensure a safe, enjoyable shopping experience

Skills

Leadership

Coaching

Sales skills

Customer service

Communication

Interpersonal skills

Product knowledge

Physical stamina

Job description

Sephora in Chestnut Hill, MA is hiring a Sales and Service Leader to drive store success by leading the team, coaching, and delivering exceptional client experiences.

You will coach, train, and develop staff, engage clients with product knowledge, and uphold Sephora standards while coordinating daily operations.

This hourly, full-time role requires at least 2 years of leadership in retail and a passion for beauty.