Beauty Lead: Elevate Service & Sales Excellence

JCPenney; Fair Oaks (VA); On-site; USD 20,664,000 - 24,976,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Term life insurance

Paid vacation

Holidays

401(k) with Company match

Associate discount

Job summary

JCPenney in Fair Oaks, VA is seeking a Beauty Lead to provide a personalized shopping experience, leveraging product knowledge and the Connect, Inspire, Engage service model. You will drive sales, deliver exceptional customer service, and promote loyalty programs while supporting store operations and visual merchandising.

The role focuses on engaging customers, meeting sales goals, handling POS transactions, and participating in promotions and inventory tasks to maintain a clean, organized

Qualifications

• Strong communication and relationship-building skills.
• Experience in customer service and sales in a retail environment.
• Ability to meet sales goals and promote loyalty programs.

Responsibilities

• Engage customers to identify needs and drive sales with product knowledge.
• Promote loyalty programs and cross-sell FindMore, Gift Card, Rewards and Credit programs.
• Process POS transactions, returns, exchanges and pricing adjustments.
• Replenish stock, maintain clean sales floor, and assist with merchandising and promotions.

Skills

Communication

Customer service

Sales

Teamwork

Product knowledge

Job description

JCPenney in Fair Oaks, VA is seeking a Beauty Lead to provide a personalized shopping experience, leveraging product knowledge and the Connect, Inspire, Engage service model. You will drive sales, deliver exceptional customer service, and promote loyalty programs while supporting store operations and visual merchandising.

The role focuses on engaging customers, meeting sales goals, handling POS transactions, and participating in promotions and inventory tasks to maintain a clean, organized