Beauty Lead: Personalized Service & Sales Leader

JCPenney; Arlington Heights (PA); On-site; USD 19,000 - 23,000; Full time

Job summary

JCPenney is seeking a Beauty Lead to provide a personalized shopping experience, leveraging product knowledge and the Connect, Inspire, Engage service model to drive sales and exceptional customer service in the beauty department.

You will engage customers, promote loyalty programs, support promotions and events, assist with inventory and upkeep, and help train store associates in beauty procedures to maintain a clean, organized, high‑standard environment.

Qualifications

• Proactively engages customers to determine needs and explain products.
• Promotes loyalty programs and drives cross-sell opportunities.
• Maintains clear, organized sales floor and supports promotions and events.

Responsibilities

• Engage customers to determine needs, demonstrate products and close sales.
• Drive sales performance and productivity while delivering exceptional customer service.
• Promote reward programs, gift cards, and promotions to build loyalty.
• Handle POS transactions, returns, exchanges, and re-ticketing.
• Support in-store promotions, inventory replenishment, and merchandising standards.

Job description

JCPenney is seeking a Beauty Lead to provide a personalized shopping experience, leveraging product knowledge and the Connect, Inspire, Engage service model to drive sales and exceptional customer service in the beauty department.

You will engage customers, promote loyalty programs, support promotions and events, assist with inventory and upkeep, and help train store associates in beauty procedures to maintain a clean, organized, high‑standard environment.