Beauty Lead: Elevate Customer Experience & Sales

JCPenney; Altoona (PA); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Benefits package

Employee discount

401(k) plan

Paid holidays

Job summary

JCPenney in Altoona, PA seeks a Beauty Lead to deliver personalized shopping experiences, share product knowledge, and drive sales while upholding brand standards.

You will engage customers, promote loyalty programs, and process transactions, returns and exchanges, while keeping the beauty department stocked, clean, and inviting.

This role emphasizes teamwork, excellent communication, and continuous product education through vendor trainings and store-wide promotions.

Qualifications

• Engages customers with friendly service and product recommendations.
• Keeps up-to-date on beauty products and in-store promotions.
• Supports loyalty, gift cards, rewards, and credit programs where applicable.

Responsibilities

• Proactively approaches customers to determine needs and drive sales.
• Handles POS checkout, returns, exchanges, and ticketing.
• Replenishes stock, maintains testers, and keeps the floor clean and organized.
• Assists in promotions, events, and training for beauty procedures.

Skills

Customer service

Sales

Product knowledge

Communication

Job description

JCPenney in Altoona, PA seeks a Beauty Lead to deliver personalized shopping experiences, share product knowledge, and drive sales while upholding brand standards.

You will engage customers, promote loyalty programs, and process transactions, returns and exchanges, while keeping the beauty department stocked, clean, and inviting.

This role emphasizes teamwork, excellent communication, and continuous product education through vendor trainings and store-wide promotions.