Beauty Lead: Elevate Guest Experience & Sales

JCPenney; Fairfax (VA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Associate discount

Benefits package

Job summary

JCPenney in Fairfax, VA seeks a Beauty Lead to provide a personalized shopping experience, sharing product knowledge and leveraging the Connect, Inspire, Engage service model to drive sales. The role emphasizes customer service, promotions, and accurate operations on the beauty floor.

You will engage customers, promote loyalty programs, support inventory and merchandising, and train associates to ensure consistent standards while meeting performance goals.

Qualifications

• Strong communication and relationship building skills.
• Prioritizes Customers, Takes Accountability, Thinks Critically, Produces Results, Drives Improvement and Works Collaboratively.

Responsibilities

• Proactively engages customers to determine needs and drive sales using product knowledge.
• Promotes loyalty programs, promotions, and cross-selling opportunities.
• Provides POS checkout, returns, exchanges, and re-ticketing while maintaining service standards.
• Replenishes and merchandises beauty products; prepares for inventory and cycle counts.
• Onboards and trains store associates on beauty procedures and processes.

Skills

Customer service

Sales

Product knowledge

Teamwork

Job description

JCPenney in Fairfax, VA seeks a Beauty Lead to provide a personalized shopping experience, sharing product knowledge and leveraging the Connect, Inspire, Engage service model to drive sales. The role emphasizes customer service, promotions, and accurate operations on the beauty floor.

You will engage customers, promote loyalty programs, support inventory and merchandising, and train associates to ensure consistent standards while meeting performance goals.