Beauty Lead: Elevate Sales & Expert Service

JCPenney; Johnstown (Cambria County); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Associate discount

Competitive benefits package

Job summary

JCPenney is seeking a Beauty Lead to deliver personalized shopping experiences by sharing product knowledge and applying the Connect, Inspire, Engage service model. The role focuses on driving sales and outstanding customer service while maintaining store operations and beauty department standards.

Responsibilities include proactive customer engagement, handling POS processes, and promoting loyalty programs.

Qualifications

• Proactive customer engagement to determine needs and close sales.
• Excellent communication and relationship-building skills.
• Ability to handle POS, returns, exchanges and merchandising standards.

Responsibilities

• Engage customers to determine needs and help them make buying decisions using product knowledge.
• Meet and exceed sales and productivity targets.
• Promote loyalty programs (FindMore, Gift Card, Rewards, Credit) and in-store promotions.
• Assist in stock replenishment, price changes, and maintaining clean, organized selling floor.

Job description

JCPenney is seeking a Beauty Lead to deliver personalized shopping experiences by sharing product knowledge and applying the Connect, Inspire, Engage service model. The role focuses on driving sales and outstanding customer service while maintaining store operations and beauty department standards.

Responsibilities include proactive customer engagement, handling POS processes, and promoting loyalty programs.