Beauty Sales Lead - Expert Service & Growth

JCPenney; Waldorf (MD); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Benefits package

Associate discount

Paid holidays

401(k) with Company match

Job summary

JCPenney is seeking a Beauty Lead to deliver personalized shopping experiences by applying product knowledge and the Connect, Inspire, Engage service model. The role focuses on driving sales and outstanding customer service while supporting store operations.

The position involves engaging customers with product applications, promoting loyalty programs, handling POS and returns, and assisting with inventory, pricing, and training of beauty associates.

Qualifications

• Strong communication and customer service skills.
• Ability to upsell and promote loyalty programs.
• Basic merchandising and store operations knowledge.

Responsibilities

• Proactively engage customers, determine needs, and drive sales through product knowledge.
• Meet or exceed sales and productivity targets; promote loyalty programs and seasonal promotions.
• Handle POS transactions, returns, exchanges, and ticketing; assist with inventory and merchandising.

Job description

JCPenney is seeking a Beauty Lead to deliver personalized shopping experiences by applying product knowledge and the Connect, Inspire, Engage service model. The role focuses on driving sales and outstanding customer service while supporting store operations.

The position involves engaging customers with product applications, promoting loyalty programs, handling POS and returns, and assisting with inventory, pricing, and training of beauty associates.