Beauty Lead: Elevate Sales & Customer Experience

JCPenney; Cedar Park (TX); On-site; USD 20,000 - 25,000; Full time

Benefits offered by this job

Medical/Dental/Vision benefits

Employee discount

401(k) with company match

Job summary

JCPenney is seeking a Beauty Lead to provide a personalized shopping experience, leveraging product knowledge and the Connect, Inspire, Engage service model to drive sales and customer satisfaction.

You will engage customers, promote loyalty programs, manage POS transactions, restock, and support events while maintaining store standards and a convenient, hygienic beauty area. The role includes associate discounts and benefits, with prior beauty retail experience valued.

Qualifications

• Customer service excellence and ability to engage customers
• Strong communication and relationship-building skills
• retail sales-driven mindset with goal attainment

Responsibilities

• Proactively engages customers to assess needs and aid buying decisions using product knowledge.
• Drives sales and meets performance/productivity standards.
• Promotes loyalty programs and cross-sell opportunities while maintaining excellent customer service.
• Handles point-of-sale checkout, returns, exchanges, and cashier-related duties.
• Supports beauty promotions, events, and store standards.
• Replenishes products, maintains testers, and ensures a clean, organized sales floor.

Skills

Customer service

Sales oriented

Communication

Job description

JCPenney is seeking a Beauty Lead to provide a personalized shopping experience, leveraging product knowledge and the Connect, Inspire, Engage service model to drive sales and customer satisfaction.

You will engage customers, promote loyalty programs, manage POS transactions, restock, and support events while maintaining store standards and a convenient, hygienic beauty area. The role includes associate discounts and benefits, with prior beauty retail experience valued.