Beauty Lead: Elevate In-Store Service & Sales

JCPenney; Indianapolis (IN); On-site; USD 20,000 - 25,000; Full time

Benefits offered by this job

Medical/dental/vision

Life insurance

Paid vacation/holidays

401(k) with company match

Employee discount

Job summary

JCPenney in Indianapolis area is seeking a Beauty Lead to deliver personalized shopping experiences and drive sales for beauty products. The role leverages product knowledge and the Connect, Inspire, Engage service model to maintain high service standards across operations.

You will assist customers with product applications, promote loyalty and gift programs, and ensure promotions and events run smoothly while meeting performance targets.

Qualifications

• Strong communication and relationship building skills.
• Customer-focused with sales mindset.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Proactively engage customers to determine needs and help them buy using product knowledge.
• Drive sales performance and meet or exceed productivity standards.
• Promote loyalty programs and cross-sell opportunities.
• Resolve customer concerns with options and next steps.
• Handle POS checkout, returns, exchanges, and re-ticketing.
• Support beauty promotions and maintain standards and goals.
• Meet performance standards for product sales and service.

Skills

Customer service

Sales skills

Communication

Teamwork

Job description

JCPenney in Indianapolis area is seeking a Beauty Lead to deliver personalized shopping experiences and drive sales for beauty products. The role leverages product knowledge and the Connect, Inspire, Engage service model to maintain high service standards across operations.

You will assist customers with product applications, promote loyalty and gift programs, and ensure promotions and events run smoothly while meeting performance targets.