Beauty Lead Advisor: Elevate Client Experience & Sales

Kohl's; Manchester (MO); On-site; USD 21,000 - 30,000; Full time

Job summary

Kohl's Sephora Beauty Lead Advisor role focuses on driving sales through a genuine passion for beauty and engaging clients with a consultative approach. You will maintain expert knowledge of top beauty brands and ensure visual standards align with Sephora at Kohl's guidance.

The position emphasizes building client loyalty, upselling when appropriate, and delivering an excellent customer experience, along with ongoing training and cross-functional collaboration within the department.

Qualifications

• Experience in client-facing retail or service industry.
• Excellent written and verbal communication skills with the ability to influence in a clear and concise manner.
• Availability to work days, nights, weekends and holidays.

Responsibilities

• Build strong client loyalty and influence clients by identifying needs and suggesting products to drive sales, including upsell opportunities.
• Develop and expand knowledge of the beauty industry.
• Provide credibility to clients through knowledge of products and beauty trends.
• Inspire clients through demonstrating products and applying them.
• Understand and execute sales plans to support and meet goals.
• Execute and maintain Sephora visual merchandising and department standards, including replenishment and cleanliness.

Skills

Beauty passion

Retail experience

Communication skills

Flexible schedule

Job description

Kohl's Sephora Beauty Lead Advisor role focuses on driving sales through a genuine passion for beauty and engaging clients with a consultative approach. You will maintain expert knowledge of top beauty brands and ensure visual standards align with Sephora at Kohl's guidance.

The position emphasizes building client loyalty, upselling when appropriate, and delivering an excellent customer experience, along with ongoing training and cross-functional collaboration within the department.