Beauty Counter Manager - MAC

Brobston Group; Burlington (MA); On-site; USD 45,000 - 65,000; Full time

Job summary

Brobston Group seeks a Beauty Counter Manager to deliver personalized beauty experiences and maximize sales for the assigned beauty brand. This role blends customer-facing sales and education with counter operations, vendor relationships, and event coordination.

You will conduct makeup applications, skincare analyses, and product recommendations while meeting personal and counter sales goals. The position emphasizes teamwork, trend knowledge, and outstanding service to create a welcoming store

Qualifications

• Passion for customer service, beauty trends, makeup application, and skincare.
• Ability to connect with customers, address concerns, and contribute to a positive team environment.
• Strong multitasking, organization, follow-through, ownership, and initiative.
• Drive to achieve sales goals and interest in using networking and technology.
• Flexible availability based on business needs, including evenings and weekends.
• Ability to meet the physical requirements, including continuous movement during shifts and lifting items up to 25 pounds occasionally.

Responsibilities

• Conduct makeup applications and skincare analyses, and recommend products based on customers' beauty goals.
• Set and achieve personal and counter sales goals using in-store and digital selling tools.
• Manage vendor events and promotions, and maintain strong vendor relationships.
• Keep the department organized and customer-ready, and build customer loyalty through Nordstrom Rewards account openings.
• Stay current on beauty trends, products, and industry knowledge through training.
• Collaborate with team members to create a welcoming and inclusive environment.

Skills

Customer service

Beauty trends

Makeup application

Skincare analyses

Sales goals

Job description

Summary

The Beauty Counter Manager delivers personalized beauty experiences while maximizing sales for the assigned beauty brand. This role combines customer-facing sales and education with counter operations, vendor relationships, and event coordination.

Responsibilities

• Conduct makeup applications and skincare analyses, and recommend products based on customers' beauty goals.


• Set and achieve personal and counter sales goals using in-store and digital selling tools.


• Manage vendor events and promotions, and maintain strong vendor relationships.


• Keep the department organized and customer-ready, and build customer loyalty through Nordstrom Rewards account openings.


• Stay current on beauty trends, products, and industry knowledge through training.


• Collaborate with team members to create a welcoming and inclusive environment.

Requirements

• Passion for customer service, beauty trends, makeup application, and skincare.


• Ability to connect with customers, address concerns, and contribute to a positive team environment.


• Strong multitasking, organization, follow-through, ownership, and initiative.


• Drive to achieve sales goals and interest in using networking and technology.


• Flexible availability based on business needs, including evenings and weekends.


• Ability to meet the physical requirements, including continuous movement during shifts and lifting items up to 25 pounds occasionally.