Beauty Counter Manager - Fashion Valley

brobstongroup.com - Jobboard; San Diego (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

Nordstrom is seeking a Beauty Counter Manager to lead a branded counter within the Beauty Department. The role focuses on delivering personalized makeup and skincare experiences while driving counter sales through effective coaching and operational support.

The ideal candidate will be passionate about beauty trends, possess strong customer service skills, and thrive in a commissioned sales environment. Responsibilities include managing sales transactions, scheduling vendor events, and fostering a positive team culture.

Qualifications

• Passion for beauty trends, makeup application, and skincare.
• Ability to connect with customers and handle concerns proactively.
• Proven drive to achieve sales goals in a commissioned sales environment.
• Strong multitasking and organizational abilities.
• Physical ability to stand and move for 6-8 hours with frequent bending and lifting.

Responsibilities

• Perform makeup applications and skincare analyses.
• Set and achieve personal and counter sales goals using various selling tools.
• Schedule and execute vendor events and maintain strong vendor relationships.
• Manage sales transactions and build customer loyalty.
• Coach team members for an inclusive, customer-ready environment.
• Maintain counter organization and cleanliness.

Skills

Customer service skills

Sales goal achievement

Multitasking

Organization

Job description

Summary

The Beauty Counter Manager leads a branded counter within the Nordstrom Beauty Department, delivering personalized makeup and skincare experiences while driving sales. This role balances selling, coaching, and operational responsibilities to maximize counter performance and customer loyalty. The manager partners with vendors and uses in-store and digital tools to meet business goals.

Responsibilities

• Perform makeup applications and skincare analyses, recommending products to meet customer beauty goals
• Set and achieve personal and counter sales goals using in-store and digital selling tools including text and social media
• Schedule and execute vendor events and promotions and maintain strong vendor relationships
• Manage sales transactions, refunds, exchanges, and open Nordstrom Rewards accounts to build customer loyalty
• Coach and collaborate with team members to create an inclusive, customer-ready environment
• Maintain counter organization, cleanliness, and merchandising standards

Requirements

• Passion for beauty trends, makeup application, and skincare with strong customer service skills
• Ability to connect with customers, handle concerns proactively, and contribute to a positive team culture
• Proven drive to achieve sales goals and comfort working in a commissioned sales environment
• Strong multitasking, organization, and follow-through; flexible availability including evenings and weekends
• Physical ability to stand and move continuously for 6-8 hours, with frequent bending, reaching, and occasional lifting up to 25 pounds