Beauty Counter Manager: Luxury Sales & Experience Lead

Nordstrom, Inc.; Florida; On-site; USD 37,000 - 38,000; Full time

Benefits offered by this job

Medical/Vision, Dental, Retirement and

Paid Time Away

Life Insurance and Disability

Merchandise Discount and EAP Resources

Job summary

The Nordstrom Beauty Department seeks a Beauty Counter Manager who blends sales excellence with education to create personalized beauty experiences in a commission-driven setting. You will lead makeup and skincare consultations, grow a customer following both in-store and online, and collaborate with team members and brand partners to drive sales while upholding Nordstrom service standards.

Ideal candidates are results-driven, trend-savvy, and capable of building relationships using in-person

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Excellent ability to connect with customers and handle concerns.
• Empathy and respect for all customers during makeup and skincare sessions.
• Strong multitasking, organization, and follow-through.
• Drive to achieve sales goals with networking and technology.
• Flexibility to work evenings and weekends.
• High level of ownership, accountability, and initiative.

Responsibilities

• Conduct makeup applications and skincare analyses and recommend products.
• Collaborate with team to create welcoming environment for all customers.
• Set and achieve personal and counter sales goals using in-store and digital tools.
• Manage scheduling and execution of vendor events and promotions.
• Build and maintain strong vendor relationships to maximize results.
• Keep department customer-ready through organization and cleanliness.
• Keep up with beauty trends through trainings provided by Nordstrom and luxury brand partners.
• Manage sales, refunds, exchanges, and build customer loyalty by opening Nordstrom Rewards program accounts.

Skills

Customer service

Communication

Multitasking

Sales mindset

Flexible schedule

Job description

The Nordstrom Beauty Department seeks a Beauty Counter Manager who blends sales excellence with education to create personalized beauty experiences in a commission-driven setting. You will lead makeup and skincare consultations, grow a customer following both in-store and online, and collaborate with team members and brand partners to drive sales while upholding Nordstrom service standards.

Ideal candidates are results-driven, trend-savvy, and capable of building relationships using in-person