Beauty Counter Manager — Lead a Customer-Driven Cosmetics Team

Macy's; Florida; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's in the United States seeks a Counter Manager to lead a dynamic Beauty Advisors team, manage all aspects of a cosmetics brand, and deliver personalized consultations with expert product knowledge.

You will drive sales, analyze performance, plan events with vendors, partner with store leadership, and ensure stock, hygiene, and brand standards. This role requires strong leadership, excellent service, and passion for the beauty industry. Eligible for sales incentives.

Qualifications

• Deliver exceptional customer service through personalized consultations.
• Build lasting relationships with clients and drive development via outreach.
• Review daily/weekly/monthly sales results and implement growth strategies.

Responsibilities

• Lead a team of Beauty Advisors on the floor.
• Maintain testers, signage, and displays to brand standards.
• Plan in-store and vendor-led events to drive traffic.
• Acquire new customers by opening credit accounts and sharing loyalty benefits.
• Collaborate with vendors and store leadership to grow the business.
• Uphold brand standards and exceptional grooming/hygiene.

Skills

Team leadership

Customer service

Beauty product knowledge

Sales driven

Communication

Tools

Cash register

POS system

Job description

Macy's in the United States seeks a Counter Manager to lead a dynamic Beauty Advisors team, manage all aspects of a cosmetics brand, and deliver personalized consultations with expert product knowledge.

You will drive sales, analyze performance, plan events with vendors, partner with store leadership, and ensure stock, hygiene, and brand standards. This role requires strong leadership, excellent service, and passion for the beauty industry. Eligible for sales incentives.