Beauty Counter Manager: In-Store & Digital Sales Leader

Nordstrom; Natick (MA); Vor Ort; USD 33.000 - 34.000; Vollzeit

Benefits dieser Stelle

Medical/Vision

Dental

Retirement

Paid Time Away

Life Insurance

Disability

Merchandise Discount

EAP Resources

Zusammenfassung

Nordstrom is seeking a Beauty Counter Manager in our Natick, MA location. This role blends sales and education, driving beauty brand performance while delivering personalized customer experiences.

You will lead makeup applications, skincare consultations, and in-store/digital selling efforts. The position requires evenings and weekends, strong relationship-building, and a passion for trends and luxury beauty brands.

Qualifikationen

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment.
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals, with interest in using networking and technology.
• The ability to work a flexible schedule based on business needs, including evenings and weekends.

Aufgaben

• Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals.
• Collaborate with team members to create a welcoming and inclusive environment for all customers.
• Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools (inclusive of text and social media).
• Manage the scheduling and execution of vendor events and promotions.
• Build and maintain strong vendor relationships to maximize business results.
• Keep department customer-ready through organization and cleanliness.
• Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and luxury brand partners.
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.

Kenntnisse

Customer service

Beauty knowledge

Sales skills

Team player

Multitasking

Networking/tech use

Flexible schedule

Tools

POS system

Jobbeschreibung

Nordstrom is seeking a Beauty Counter Manager in our Natick, MA location. This role blends sales and education, driving beauty brand performance while delivering personalized customer experiences.

You will lead makeup applications, skincare consultations, and in-store/digital selling efforts. The position requires evenings and weekends, strong relationship-building, and a passion for trends and luxury beauty brands.