Beauty Counter Manager — Elevate Trends & Customer Experience

Nordstrom; Thousand Oaks (CA); Presencial; USD 37.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical/Vision, Dental

Retirement and PTO

Merchandise Discount

Descripción de la vacante

Nordstrom Beauty Department is seeking a Counter Manager who blends selling with teaching to maximize sales for a beauty brand. You will perform makeup applications, skincare analyses, and guide customers toward products while building a loyal following in-store and online.

The role emphasizes customer service, trends knowledge, and strong teamwork, with opportunities to lead vendor events and leverage digital tools to reach clients beyond the shop floor.

Formación

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Excellent ability to connect with customers and handle concerns.
• Empathy and respect for all customers during makeup/skincare sessions.
• Strong multitasking, organization, and follow-through skills.
• Flexible schedule including evenings and weekends.

Responsabilidades

• Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals.
• Collaborate with team members to create a welcoming and inclusive environment for all customers.
• Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools.
• Manage the scheduling and execution of vendor events and promotions.
• Build and maintain strong vendor relationships to maximize business results.
• Keep department customer-ready through organization and cleanliness.
• Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and luxury brand partners.
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.

Conocimientos

Customer service

Beauty knowledge

Makeup application

Sales/upselling

Digital tools / social media

Team collaboration

Descripción del empleo

Nordstrom Beauty Department is seeking a Counter Manager who blends selling with teaching to maximize sales for a beauty brand. You will perform makeup applications, skincare analyses, and guide customers toward products while building a loyal following in-store and online.

The role emphasizes customer service, trends knowledge, and strong teamwork, with opportunities to lead vendor events and leverage digital tools to reach clients beyond the shop floor.