Beauty Counter Manager: Elevate Sales & Beauty Experiences

Nordstrom Inc; Costa Mesa (CA); On-site; USD 37,000 - 39,000; Full time

Job summary

Nordstrom Inc. is seeking a Beauty Counter Manager in our California stores to lead customer-focused beauty experiences, drive sales, and manage vendor events.

You will teach and sell, building a loyal customer base both in-store and digitally, while maintaining an inclusive, high-energy team atmosphere. You will apply makeup, skincare analyses, and product recommendations, while coordinating with brand partners to maximize results and ensure counter readiness in a dynamic, commission-based

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment.
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.

Responsibilities

• Conduct makeup applications, skincare analyses and recommend products based on customer's beauty goals.
• Collaborate with team members to create a welcoming and inclusive environment for all customers.
• Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools.
• Manage the scheduling and execution of vendor events and promotions.
• Build and maintain strong vendor relationships to maximize business results.
• Keep department customer-ready through organization and cleanliness.
• Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and luxury brand partners.
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.

Skills

Customer service

Beauty knowledge

Sales goals

Job description

Nordstrom Inc. is seeking a Beauty Counter Manager in our California stores to lead customer-focused beauty experiences, drive sales, and manage vendor events.

You will teach and sell, building a loyal customer base both in-store and digitally, while maintaining an inclusive, high-energy team atmosphere. You will apply makeup, skincare analyses, and product recommendations, while coordinating with brand partners to maximize results and ensure counter readiness in a dynamic, commission-based