Beauty Counter Leader: Elevate Trends & Customer Experience

Nordstrom, Inc.; Portland (OR); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Medical & Vision

Dental

Retirement Plan

Paid Time Off

Employee Discount

Job summary

Nordstrom, Inc. is seeking a Beauty Counter Manager in Portland to lead in-store and digital beauty experiences. You will drive cosmetic sales, build customer relationships, and coordinate vendor events while maintaining a welcoming store environment and upholding Nordstrom standards.

You will mentor associates, stay ahead of beauty trends, and leverage loyalty programs to maximize rewards for customers and the brand.

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment.
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals, with interest in using networking and technology.
• The ability to work a flexible schedule based on business needs, including evenings and weekends.
• High level of ownership, accountability, and initiative.

Responsibilities

• Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals
• Collaborate with team members to create a welcoming and inclusive environment for all customers
• Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools
• Manage the scheduling and execution of vendor events and promotions
• Build and maintain strong vendor relationships to maximize business results
• Keep department customer-ready through organization and cleanliness
• Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and luxury brand partners
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts

Job description

Nordstrom, Inc. is seeking a Beauty Counter Manager in Portland to lead in-store and digital beauty experiences. You will drive cosmetic sales, build customer relationships, and coordinate vendor events while maintaining a welcoming store environment and upholding Nordstrom standards.

You will mentor associates, stay ahead of beauty trends, and leverage loyalty programs to maximize rewards for customers and the brand.