Beauty Counter Manager: Lead Sales & Luxe Experiences

Nordstrom, Inc.; Portland (OR); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Medical/Vision, Dental, Retirement and

Paid Time Away

Life Insurance and Disability

Merchandise Discount and EAP Resources

Job summary

Nordstrom, Inc. in Portland, OR, seeks a Beauty Counter Manager to blend sales leadership with customer education, creating personalized beauty experiences for clients. You will thrive in a commissioned environment, guiding customers and driving brand results.

You will set counter goals, organize vendor events, and build strong relationships with brands and customers, while staying ahead of beauty trends through Nordstrom trainings and digital channels.

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Excellent ability to connect with customers, proactively handle concerns and contribute to a positive team environment.
• Strong multitasking, organization, and follow-through skills.

Responsibilities

• Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals.
• Collaborate with team to create a welcoming and inclusive environment for all customers.
• Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools.
• Manage the scheduling and execution of vendor events and promotions.
• Build and maintain strong vendor relationships to maximize business results.
• Keep department customer-ready through organization and cleanliness.
• Stay updated on beauty trends and products through trainings from Nordstrom and brand partners.
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards accounts.

Skills

Passion for customer service & beauty

Customer connection

Multitasking & organization

Sales-driven & goal oriented

Networking & tech usage

Job description

Nordstrom, Inc. in Portland, OR, seeks a Beauty Counter Manager to blend sales leadership with customer education, creating personalized beauty experiences for clients. You will thrive in a commissioned environment, guiding customers and driving brand results.

You will set counter goals, organize vendor events, and build strong relationships with brands and customers, while staying ahead of beauty trends through Nordstrom trainings and digital channels.