Beauty Counter Lead - Drive Trends, Sales & Guest Love

Nordstrom, Inc.; Cincinnati (OH); On-site; USD 44,000 - 46,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement and PTO

Life Insurance and Disability

Merchandise Discount and EAP Resources

Job summary

Nordstrom's Beauty Department seeks a Beauty Counter Manager to blend sales with education, delivering personalized experiences for customers and driving results. You will guide makeovers, skincare analyses, and product recommendations within a team that values enthusiasm and inclusivity.

You will lead in-store and digital selling, organize vendor events, and nurture strong brand relationships while staying current on trends and industry knowledge. Join Nordstrom for growth and impact.

Qualifications

• Passion for customer service and beauty
• Excellent ability to connect with customers and handle concerns
• Empathy and respect for all customers
• Strong multitasking, organization and follow-through
• Drive to achieve sales goals and use networking/technology
• Flexible schedule including evenings and weekends
• High level of ownership and initiative
• Willingness to learn via trainings

Responsibilities

• Conduct makeup applications and skincare analyses and recommend products.
• Collaborate with team to create a welcoming environment for all customers.
• Set and achieve personal and counter sales goals using in-store and digital tools.
• Manage scheduling and execution of vendor events and promotions.
• Build and maintain strong vendor relationships to maximize results.
• Keep department organized and customer-ready.
• Stay current on beauty trends through trainings with Nordstrom and partners.
• Manage sales, refunds, exchanges, and Nordstrom Rewards accounts.

Skills

Customer service

Beauty knowledge

Communication

Empathy

Multitasking

Sales goals

Flexibility

Ownership

Job description

Nordstrom's Beauty Department seeks a Beauty Counter Manager to blend sales with education, delivering personalized experiences for customers and driving results. You will guide makeovers, skincare analyses, and product recommendations within a team that values enthusiasm and inclusivity.

You will lead in-store and digital selling, organize vendor events, and nurture strong brand relationships while staying current on trends and industry knowledge. Join Nordstrom for growth and impact.