Beauty Counter Lead | Personal Beauty Expert & Sales Coach

Nordstrom; Natick (MA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical/Vision, Dental

401k

Paid Time Away

Life Insurance and Disability

Merchandise Discount

EAP Resources

Job summary

Nordstrom Beauty Department is seeking a Beauty Counter Manager to fuse sales with education, delivering personalized experiences in a results-driven, commissioned setting. The role emphasizes beauty trend knowledge, both in-store and digitally, to grow a loyal customer base.

You will lead makeup applications and skincare analyses, collaborate with teammates, and drive counter sales while coordinating vendor events, promotions, and relationships—with emphasis on exceptional customer service and

Qualifications

• Passion for customer service and beauty, including trends and makeup/skincare application.
• Excellent ability to connect with customers and handle concerns.
• Ability to work flexible schedule, including evenings and weekends.
• High ownership, accountability, and initiative.

Responsibilities

• Conduct makeup applications and skincare analyses to recommend products.
• Collaborate with team to create welcoming environment.
• Set and achieve personal and counter sales goals using in-store and digital tools.
• Manage vendor events and promotions.
• Build and maintain vendor relationships to maximize results.
• Keep department organized and customer-ready.
• Stay updated on beauty trends through trainings.
• Open Nordstrom Rewards accounts to build loyalty.

Skills

Customer service

Beauty trends

Sales goal oriented

Networking

Technology usage

Tools

Social media

Job description

Nordstrom Beauty Department is seeking a Beauty Counter Manager to fuse sales with education, delivering personalized experiences in a results-driven, commissioned setting. The role emphasizes beauty trend knowledge, both in-store and digitally, to grow a loyal customer base.

You will lead makeup applications and skincare analyses, collaborate with teammates, and drive counter sales while coordinating vendor events, promotions, and relationships—with emphasis on exceptional customer service and