Beauty Counter Lead — Sell, Educate, Elevate

Nordstrom, Inc.; Overland Park (KS); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Medical/Vision, Dental, Retirement

Paid Time Away

Life Insurance and Disability

Merchandise Discount

EAP Resources

Job summary

Nordstrom Beauty Department seeks a Beauty Counter Manager to create personalized beauty experiences, drive sales, and lead a passionate team in a fast-paced, commission-based environment.

You will perform makeup applications, skincare analyses, and product recommendations while coaching associates to deliver exceptional service and build enduring customer relationships. This role emphasizes trend knowledge, collaboration, and digital selling capabilities.

Qualifications

• Customer service and beauty knowledge with trend awareness.
• Ability to connect with customers and handle concerns.
• Strong multitasking, organization, and follow-through.

Responsibilities

• Conduct makeup applications, skincare analyses and recommend products.
• Collaborate with team to create a welcoming environment for all customers.
• Set and achieve personal and counter sales goals using in-store and digital tools.
• Manage scheduling and execution of vendor events and promotions.
• Build and maintain vendor relationships to maximize business results.
• Keep department customer-ready through organization and cleanliness.
• Keep up with beauty trends through trainings and brand partners.
• Manage sales, refunds, exchanges and build Nordstrom Rewards accounts.

Skills

Customer service

Beauty expertise

Sales driven

Communication

Multitasking

Tools

POS systems

Job description

Nordstrom Beauty Department seeks a Beauty Counter Manager to create personalized beauty experiences, drive sales, and lead a passionate team in a fast-paced, commission-based environment.

You will perform makeup applications, skincare analyses, and product recommendations while coaching associates to deliver exceptional service and build enduring customer relationships. This role emphasizes trend knowledge, collaboration, and digital selling capabilities.