Beauty Counter Lead: Elevate Skin and Makeup Sales

Nordstrom, Inc.; Irvine (CA); On-site; USD 57,000 - 59,000; Full time

Benefits offered by this job

Medical/Vision + Dental

Retirement & PTO

Life Insurance & Disability

Merchandise Discount

Employee Assistance Program

Job summary

Nordstrom, Inc. in Irvine, CA is seeking a Beauty Counter Manager to blend sales with teaching, driving results for their beauty brand. You will perform makeup applications, skincare analyses, and recommend products while building a loyal customer base both in-store and online.

The role requires passion for beauty trends, strong customer service, multitasking, and ownership to meet sales goals; you will collaborate with the team, manage events, and stay current on new products and trainings.

Qualifications

• Passion for customer service and beauty, including trends, makeup, and skincare.
• Excellent ability to connect with customers and handle concerns.
• Empathy and respect in makeup and skincare application.
• Strong multitasking, organization, and follow-through.
• Drive to achieve sales goals; willingness to network and use technology.
• Flexibility to work evenings and weekends.
• Ownership, accountability and initiative.
• Physical requirements: standing, bending, lifting up to 25 pounds.

Responsibilities

• Conduct makeup applications and skincare analyses, recommending products based on customer goals.
• Collaborate with team to create a welcoming, inclusive environment.
• Set and achieve personal and counter sales goals using in-store and digital tools.
• Manage scheduling and execution of vendor events and promotions.
• Build and maintain strong vendor relationships to maximize results.
• Keep department organized and customer-ready.
• Stay current on beauty trends, products, and trainings from Nordstrom and partners.
• Manage sales, refunds, exchanges, and Nordstrom Rewards accounts.

Skills

Customer service

Beauty expertise

Sales driven

Communication

Team collaboration

Flexible schedule

Job description

Nordstrom, Inc. in Irvine, CA is seeking a Beauty Counter Manager to blend sales with teaching, driving results for their beauty brand. You will perform makeup applications, skincare analyses, and recommend products while building a loyal customer base both in-store and online.

The role requires passion for beauty trends, strong customer service, multitasking, and ownership to meet sales goals; you will collaborate with the team, manage events, and stay current on new products and trainings.