Beauty Counter Lead: Sales, Education & Events

Nordstrom Inc; Cerritos (CA); On-site; USD 37,000 - 39,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

PTO

Life Insurance

Disability

Merchandise Discount

EAP Resources

Job summary

Nordstrom Inc. in California is seeking a Beauty Counter Manager to blend sales expertise with makeup artistry, delivering personalized experiences while driving brand performance.

You’ll lead a results-driven, commission-based counter, train teams, nurture customer loyalty, and stay ahead of trends through ongoing partner trainings. Flexible scheduling, including evenings and weekends, is required.

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment.
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals, with interest in using networking and technology.
• The ability to work a flexible schedule based on business needs, including evenings and weekends.
• High level of ownership, accountability, and initiative.

Responsibilities

• Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals.
• Collaborate with team members to create a welcoming and inclusive environment for all customers.
• Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools (inclusive of text and social media).
• Manage the scheduling and execution of vendor events and promotions.
• Build and maintain strong vendor relationships to maximize business results.
• Keep department customer-ready through organization and cleanliness.
• Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and luxury brand partners.
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.

Skills

Customer service

Beauty trends

Makeup application

Skincare knowledge

Communication

Team collaboration

Sales driven

Flexibility

Ownership

Job description

Nordstrom Inc. in California is seeking a Beauty Counter Manager to blend sales expertise with makeup artistry, delivering personalized experiences while driving brand performance.

You’ll lead a results-driven, commission-based counter, train teams, nurture customer loyalty, and stay ahead of trends through ongoing partner trainings. Flexible scheduling, including evenings and weekends, is required.