Beauty Counter Lead & Digital Sales Coach

Nordstrom, Inc.; Torrance (CA); On-site; USD 37,000 - 39,000; Full time

Benefits offered by this job

401k

medical/vision/dental/life/disability

PTO accruals

Holidays

and more.

Job summary

Nordstrom, Inc. in Torrance, CA is seeking a Beauty Counter Manager to blend sales leadership with education in a commission-driven environment. You’ll drive personal and counter goals, apply makeup and skincare expertise, and cultivate a customer base both in-store and online.

Ideal candidates are customer-focused, capable of teamwork, and comfortable with digital selling tools and events. The role emphasizes trends, vendor relationships, and delivering exceptional service in a fast-paced

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare
• Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application
• Strong multitasking, organization, and follow-through skills
• Drive to achieve sales goals, with interest in using networking and technology

Responsibilities

• Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals
• Collaborate with team members to create a welcoming and inclusive environment for all customers
• Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools (inclusive of text and social media)
• Manage the scheduling and execution of vendor events and promotions
• Build and maintain strong vendor relationships to maximize business results
• Keep department customer-ready through organization and cleanliness
• Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and luxury brand partners
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts

Job description

Nordstrom, Inc. in Torrance, CA is seeking a Beauty Counter Manager to blend sales leadership with education in a commission-driven environment. You’ll drive personal and counter goals, apply makeup and skincare expertise, and cultivate a customer base both in-store and online.

Ideal candidates are customer-focused, capable of teamwork, and comfortable with digital selling tools and events. The role emphasizes trends, vendor relationships, and delivering exceptional service in a fast-paced