Beauty Counter Lead: Elevate Sales & Customer Experience

Nordstrom, Inc.; Pittsburgh (Allegheny County); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Medical/Vision, Dental

Retirement plan

Merchandise discount

EAP Resources

Paid Time Away

Job summary

Nordstrom, Inc. in Pittsburgh is seeking a Beauty Counter Manager to blend sales with education, maximize brand performance, and guide customers through personalized beauty experiences. You’ll drive in-store and digital engagement while leading events and nurturing vendor partnerships.

The role emphasizes a results-driven, commission-based environment, ongoing beauty trend knowledge, and a high level of ownership and initiative, with flexible scheduling including evenings and weekends.

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment.
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.

Responsibilities

• Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals.
• Collaborate with team members to create a welcoming and inclusive environment for all customers.
• Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools (inclusive of text and social media).
• Manage the scheduling and execution of vendor events and promotions.
• Build and maintain strong vendor relationships to maximize business results.
• Keep department customer-ready through organization and cleanliness.

Skills

Customer service

Beauty trends

Sales

Multitasking

Networking

Digital selling

Tools

Digital selling tools

Job description

Nordstrom, Inc. in Pittsburgh is seeking a Beauty Counter Manager to blend sales with education, maximize brand performance, and guide customers through personalized beauty experiences. You’ll drive in-store and digital engagement while leading events and nurturing vendor partnerships.

The role emphasizes a results-driven, commission-based environment, ongoing beauty trend knowledge, and a high level of ownership and initiative, with flexible scheduling including evenings and weekends.