Beauty Counter Lead - Elevate Experience & Sales

Nordstrom; Bethesda (MD); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Medical & Vision

Life Insurance

Disability Insurance

Merchandise Discount

Job summary

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Excellent ability to connect with customers, proactively handle concerns and contribute to a positive team environment.
• Empathy and respect for all customers during makeup/skincare applications.

Responsibilities

• Conduct makeup applications and skincare analyses and recommend products based on customer goals.
• Collaborate with team to create a welcoming and inclusive environment for all customers.
• Set and achieve personal and counter sales goals using in-store and digital selling tools.
• Manage scheduling and execution of vendor events and promotions.
• Build and maintain strong vendor relationships to maximize business results.
• Keep department organized and customer-ready through cleanliness.
• Stay updated on beauty trends through trainings provided by Nordstrom and partners.
• Open Nordstrom Rewards accounts to build customer loyalty.

Skills

Customer service

Beauty knowledge

Communication

Multitasking

Sales oriented

Flexible schedule

Job description