Beauty Counter Lead — Elevate Guest Experiences

Nordstrom, Inc.; Natick (MA); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Medical/Vision, Dental

Retirement options

Paid Time Away

Merchandise Discount

Job summary

Nordstrom, Inc. in Natick, MA is seeking a Beauty Department team member to provide personalized beauty experiences, perform makeup applications and skincare analyses, and recommend products aligned with customer goals.

You will collaborate with a diverse team to foster an inclusive shopping environment and drive positive outcomes in-store and online. Responsibilities include meeting counter sales targets, coordinating vendor events, and maintaining a customer-ready department while keeping up

Qualifications

• Experience in customer service in retail or beauty is preferred.
• Familiar with makeup applications and skincare knowledge.
• Ability to meet sales goals and multitask.

Responsibilities

• Conduct makeup applications, skincare analyses and recommend products based on customer's beauty goals.
• Collaborate with team members to create a welcoming and inclusive environment for all customers.
• Set and achieve personal and counter sales goals, utilizing in-store and digital selling tools (text and social media).
• Manage the scheduling and execution of vendor events and promotions.
• Build and maintain strong vendor relationships to maximize business results.
• Keep department customer-ready through organization and cleanliness.
• Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and luxury brand partners.
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts

Skills

Customer service

Beauty knowledge

Sales driven

Tools

POS system

Job description

Nordstrom, Inc. in Natick, MA is seeking a Beauty Department team member to provide personalized beauty experiences, perform makeup applications and skincare analyses, and recommend products aligned with customer goals.

You will collaborate with a diverse team to foster an inclusive shopping environment and drive positive outcomes in-store and online. Responsibilities include meeting counter sales targets, coordinating vendor events, and maintaining a customer-ready department while keeping up