Beauty Counter Lead - Luxury Skincare & Client Experience

Nordstrom; Cincinnati (OH); Sur place; USD 29 000 - 32 000; Plein temps

Avantages offerts par ce poste

Medical/Vision

Dental

Retirement

Paid Time Away

Life Insurance

Disability insurance

Merchandise discount

EAP resources

Résumé du poste

Nordstrom in the United States is seeking a Beauty team member to deliver personalized makeup applications and skincare analyses, while guiding customers toward products that meet their beauty goals. You will collaborate with teammates to maintain a welcoming, inclusive store environment and drive sales through both in-store and digital channels.

You will also coordinate vendor events, nurture brand partnerships, and ensure the department stays organized and customer-ready, keeping up with

Qualifications

• Customer service orientation and beauty expertise.
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Responsabilités

• Conduct makeup applications, skincare analyses and recommend products based on customer's beauty goals
• Collaborate with team members to create a welcoming and inclusive environment for all customers
• Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools (inclusive of text and social media)
• Manage the scheduling and execution of vendor events and promotions
• Build and maintain strong vendor relationships to maximize business results
• Keep department customer-ready through organization and cleanliness
• Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and luxury brand partners
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts

Connaissances

Customer service

Beauty knowledge

Makeup application

Skincare analysis

Sales goal achievement

Team collaboration

Multitasking

Organization

Communication

Technology/digital selling

Description du poste

Nordstrom in the United States is seeking a Beauty team member to deliver personalized makeup applications and skincare analyses, while guiding customers toward products that meet their beauty goals. You will collaborate with teammates to maintain a welcoming, inclusive store environment and drive sales through both in-store and digital channels.

You will also coordinate vendor events, nurture brand partnerships, and ensure the department stays organized and customer-ready, keeping up with