Beauty Counter Lead: Elevate Experiences & Sales

Nordstrom, Inc.; Schaumburg (IL); On-site; USD 41,000 - 42,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement and PTO

Life Insurance and Disability

Merchandise Discount

EAP Resources

401k

Job summary

Nordstrom, Inc. is seeking a Beauty Counter Manager to lead personalized beauty experiences in our department. You’ll blend sales with education, working with team members to drive results while delivering exceptional service across makeup and skincare categories.

The role emphasizes achieving sales goals through in-store and digital channels, building customer loyalty, and managing events with brand partners. Flexibility for evenings/weekends is needed.

Qualifications

• Experience in beauty sales and customer service.
• Ability to connect with customers and handle concerns.
• Comfort with a commission-based sales environment.

Responsibilities

• Conduct makeup applications and skincare analyses and recommend products.
• Collaborate with team to create welcoming environment for all customers.
• Set and achieve personal and counter sales goals using in-store and digital tools.
• Manage scheduling and execution of vendor events and promotions.
• Build and maintain vendor relationships to maximize results.
• Keep department customer-ready through organization and cleanliness.
• Stay updated on beauty trends through trainings provided by Nordstrom and brand partners.
• Manage sales, refunds, exchanges, and build Nordstrom Rewards accounts.

Skills

Customer service

Makeup application

Skincare analysis

Sales skills

Digital selling

Team collaboration

Job description

Nordstrom, Inc. is seeking a Beauty Counter Manager to lead personalized beauty experiences in our department. You’ll blend sales with education, working with team members to drive results while delivering exceptional service across makeup and skincare categories.

The role emphasizes achieving sales goals through in-store and digital channels, building customer loyalty, and managing events with brand partners. Flexibility for evenings/weekends is needed.