Beauty Advisor & Personal Beauty Consultant

Macy's; Braintree (MA); On-site; USD 38,000 - 48,000; Full time

Job summary

Macy's in the United States is seeking a Cosmetic Sales Colleague (Beauty Advisor) to provide expert beauty guidance, perform product demonstrations, and tailor consultations to individual needs.

You will educate customers, grow a loyal client base through personalized outreach, and drive sales while delivering warm, personalized service that makes customers feel valued and confident. A focus on trends and skincare is essential for success.

Qualifications

• At least 1 year of customer service or selling experience required.
• Ability to read and understand employment policies in English.
• Strong knowledge of beauty products and trends is a plus.

Responsibilities

• Educate customers and provide makeup demonstrations and skincare recommendations.
• Build and manage a loyal client base through personalized follow-up and outreach.
• Guide customers to products that meet their needs and style, and promote loyalty programs.
• Maintain an organized, shoppable space and stay informed about new arrivals and promotions.
• Deliver exceptional service to help customers feel confident and leave Macy's eager to return.

Skills

Customer service

Sales experience

Communication skills

Clienteling tools

Tools

Point-of-sale systems

Job description

Macy's in the United States is seeking a Cosmetic Sales Colleague (Beauty Advisor) to provide expert beauty guidance, perform product demonstrations, and tailor consultations to individual needs.

You will educate customers, grow a loyal client base through personalized outreach, and drive sales while delivering warm, personalized service that makes customers feel valued and confident. A focus on trends and skincare is essential for success.