Beauty Advisor & Personal Beauty Consultant

Macy's; Annapolis (MD); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking a Cosmetic Sales Colleague (Beauty Advisor) to serve as a trusted beauty expert, delivering personalized consultations and product demonstrations. You will educate customers, suggest skincare and makeup solutions, and build lasting client relationships to drive sales and loyalty.

Responsibilities include welcoming customers, staying current on trends, and supporting a seamless shopping experience across the beauty counters.

Qualifications

• At least 1 year of customer service or selling experience is required.
• Flexible availability including days, evenings, weekends and holidays.
• Understand and communicate effectively with customers, co-workers and supervisors.
• Read and understand employment policies and safety rules in English.
• Deliver personalized beauty experiences by educating customers on products and benefits.

Responsibilities

• Greet customers and build relationships to understand their beauty needs.
• Educate customers with product demonstrations and tailored consultations.
• Drive sales and client loyalty through organized, shoppable spaces and promotions.
• Share loyalty benefits and services to enhance the customer experience.
• Maintain knowledge of trends and new arrivals to recommend best matches.

Skills

Customer service experience

Sales experience

Effective communication

Tools

POS system

Digital tools

Job description

Macy's is seeking a Cosmetic Sales Colleague (Beauty Advisor) to serve as a trusted beauty expert, delivering personalized consultations and product demonstrations. You will educate customers, suggest skincare and makeup solutions, and build lasting client relationships to drive sales and loyalty.

Responsibilities include welcoming customers, staying current on trends, and supporting a seamless shopping experience across the beauty counters.