Beauty Advisor & Personal Glam Consultant

Macy's; Hampton Bays (NY); On-site; USD 36,000 - 48,000; Full time

Job summary

Macy's in the United States seeks a Cosmetic Sales Colleague, also known as a Beauty Advisor, to provide expert beauty guidance and personalized shopping experiences, guiding customers through makeup and skincare selections.

You will demonstrate products, tailor consultations, and build a loyal client base through follow-up, virtual outreach, and exceptional service while staying current on trends and promotions.

Qualifications

• Flexible availability including days, evenings, weekends and holidays with regular attendance.
• Understand and communicate effectively with customers, co-workers, and supervisors.
• Read and understand employment policies and safety rules in English.
• Deliver personalized beauty experiences by building relationships with customers, demonstrating product application, and educating them on benefits and use of beauty products.
• Drive sales and client loyalty by maintaining an organized and shoppable space, leveraging clienteling tools to promote offers and product launches.
• Meet and surpass daily sales goals by delivering exceptional service.
• Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits.
• Effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience.
• At least 1 year of customer service or selling experience required.

Responsibilities

• Educate customers with expert advice and product demonstrations.
• Provide tailored consultations including makeup application and skincare recommendations.
• Build lasting client relationships through follow-up and personalized service.
• Maintain a clean, organized sales floor and keep signage up to date.
• Finish strong by explaining the Macy's Loyalty program benefits and thanking customers.

Skills

Customer service

Sales experience

Communication

Product knowledge

Clienteling

Teamwork

Job description

Macy's in the United States seeks a Cosmetic Sales Colleague, also known as a Beauty Advisor, to provide expert beauty guidance and personalized shopping experiences, guiding customers through makeup and skincare selections.

You will demonstrate products, tailor consultations, and build a loyal client base through follow-up, virtual outreach, and exceptional service while staying current on trends and promotions.