Beauty Advisor — Elevate Client Experience & Upsell

Kohl's; Lancaster (Lancaster County); On-site; USD 18,000 - 23,000; Full time

Job summary

Kohl's is seeking a Beauty Advisor to drive sales through an authentic passion for beauty and to engage clients with a consultative approach. You will maintain expert knowledge of top beauty brands, execute merchandise sets, and support replenishment and visual standards according to Sephora at Kohl's standards.

You will build client loyalty, demonstrate product knowledge, and train to expand knowledge while supporting inventory and visual merchandising across the department.

Qualifications

• Authentic passion for beauty.
• Client-facing retail or service industry experience.
• Excellent written and verbal communication skills.
• Flexible availability to work days, nights, weekends and holidays.

Responsibilities

• Build strong client loyalty and influence clients by identifying their needs and suggesting products to drive sales, including the opportunity to upsell products.
• Demonstrate credibility to the client through knowledge of products and beauty trends.
• Inspire clients through demonstrating products and application of products to drive sales.
• Actively engage and complete all required training to expand knowledge.
• Execute and maintain all Sephora visual merchandising and operational standards, including merchandise sets, tester maintenance and department cleanliness and hygiene standards.
• Support omni-processing within the department.
• Support inventory management from receipt to sale, including freight processing, back stocking, replenishment, inventory counts and price changes.
• Support visual elements of the department and communicate missed or damaged product/fixtures to the supervisor.

Skills

Passion for beauty

Client-facing experience

Strong communication

Flexible scheduling

Job description

Kohl's is seeking a Beauty Advisor to drive sales through an authentic passion for beauty and to engage clients with a consultative approach. You will maintain expert knowledge of top beauty brands, execute merchandise sets, and support replenishment and visual standards according to Sephora at Kohl's standards.

You will build client loyalty, demonstrate product knowledge, and train to expand knowledge while supporting inventory and visual merchandising across the department.