BDC Specialist

Cadillac of Englewood Cliffs; Englewood Cliffs, Northern (NJ, KY); Hybrid; USD 50,000 - 90,000; Full time

Job summary

Cadillac of Englewood Cliffs in Englewood Cliffs, NJ is seeking a BDC Specialist to support internet sales, manage front-desk duties, and deliver exceptional customer service. This full-time role is based on-site in Englewood Cliffs and involves handling calls, leads, and showroom coordination.

You will schedule sales appointments, assist showroom guests, and ensure a welcoming dealership experience while coordinating with the sales team and other departments to move prospects through the buying

Responsibilities

• Answer and direct incoming dealership phone calls in a courteous and professional manner
• Greet showroom customers and assist with directing them to the appropriate department or sales representative
• Manage front desk reception area and provide exceptional customer service to all visitors
• Communicate effectively with internet customers and prospects via phone, email, text, or in person
• Respond promptly to internet leads and customer inquiries
• Answer questions regarding vehicle inventory, features, and availability
• Schedule appointments for showroom visits, test drives, and vehicle deliveries

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

BDC Specialist

Full Time Englewood Cliffs, NJ, US

11 days ago Requisition ID: 1000

Salary Range: $50,000.00 To $90,000.00 Annually

Job Description

We are seeking a motivated, professional, and customer-focused BDC / Internet Sales Representative to join our growing automotive team in Englewood Cliffs, NJ. This position combines customer service, internet sales support, and front-desk reception responsibilities.

The ideal candidate will handle incoming phone calls and internet leads, schedule sales appointments, assist showroom guests, and maintain long-term follow-up with prospective customers while ensuring a welcoming and professional dealership experience.

Key Responsibilities

• Answer and direct incoming dealership phone calls in a courteous and professional manner
• Greet showroom customers and assist with directing them to the appropriate department or sales representative
• Manage front desk reception area and provide exceptional customer service to all visitors
• Communicate effectively with internet customers and prospects via phone, email, text, or in person
• Respond promptly to internet leads and customer inquiries
• Answer questions regarding vehicle inventory, features, and availability
• Schedule appointments for showroom visits, test drives, and vehicle deliveries' }