BDC Sales Representative

Doherty Automotive; Knoxville (TN); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

401(k) Retirement Plan

Employee Discounts

Job summary

Doherty Automotive in Knoxville, TN seeks a BDC Sales Representative to coordinate inbound requests by phone or online, identify prospects, and book showroom appointments. You will be the first contact for customers and work with the BDC team to maximize sales opportunities.

Ideal candidates are customer-focused, self-motivated, and able to manage time while maintaining accurate CRM records and meeting targets.

Qualifications

• Strong customer service and communication skills.
• Self-motivated with the ability to set and achieve targets.
• Clean driving record and valid driver's license.

Responsibilities

• Promote and deliver a top-notch customer experience.
• Interact with customers to identify needs and opportunities for new/used car sales.
• Collaborate with BDC Manager and team to capture sales leads and log CRM notes.
• Complete phone calls as assigned by the BDC Manager.
• Be a member of the BDC team, cross-training for internet and telephone sales.
• Stay informed about products, features, and benefits to customers.

Skills

Customer service

Communication skills

Computer skills

Basic math

Tools

CRM

Job description

BDC Sales Representative

We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment, aggressive pay plans with career advancement opportunities, and the best training in the industry.

Job Summary

The BDC Sales Representative will be responsible for coordinating all incoming requests made via telephone or online, searching for potential sales leads, booking appointments for the showroom, and acting as the first point of contact for customers.

Responsibilities:

• Promote and seek out opportunities to deliver a top-notch customer experience.
• Interact with customers to identify their individual needs and opportunities for new/used cars sales presentations.
• Work closely with the BDC Manager and other BDC sales personnel to ensure sales lead opportunities are accounted for and appropriate notes are made in the CRM.
• Complete phone calls as assigned by the BDC Manager.
• Act as a member of the BDC team, which includes cross-training for internet lead and incoming/outgoing telephone sales prospecting roles.
• Stay informed about new products, features, accessories, etc., and their benefits to customers.
• Comply with all company policies, procedures and safety standards.
• Other duties as assigned.

Qualifications:

• Strong customer service, communication skills, computer and basic math skills.
• Self-motivated with the ability to set and achieve targeted goals.
• Organizational and time management skills.
• Clean driving record and valid driver’s license.

We offer best in class industry benefits:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Vehicle Purchase Discounts
• Employee Discounts on Parts and Service Repairs
• Aggressive Employee Referral Program with Bonus Opportunities

You must be at least 18 years of age to apply. We are an equal opportunity employer and a drug-free workplace.