BDC Sales Representative

Dimmitt Automotive Group; Clearwater (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical

Health Savings Account

Telehealth

Dental

Vision

Life Insurance

Long Term Disability

Short Term Disability

401(K) – Company Match

Job summary

Dimmitt Automotive Group in Clearwater, FL is seeking a full-time Automotive BDC Representative. You will respond to inquiries via internet, phone, and in-person visits, scheduling sales appointments and following up with customers to monitor satisfaction.

The role emphasizes telephone professionalism, strong customer service, and the ability to multi-task in a busy call center environment. Prior call center experience is preferred and candidate must read and follow scripts.

Qualifications

• Must have strong organizational skills and a professional appearance.
• Excellent telephone manner and clear communication.
• Proven customer service skills with strong relationship-building ability.
• Ability to multi-task and solve problems in a fast-paced setting.
• Strong computer skills and adaptability to new software.

Responsibilities

• Schedules sales appointments.
• Contacts service customers after visits to monitor satisfaction.
• Maintains high customer satisfaction and retention.
• Demonstrates company vision, mission and values in all interactions.
• Performs other duties as assigned.

Skills

Organizational skills

Professional appearance

Telephone manner

Customer service

Relationship building

Multi-tasking

Computer skills

Education

High school diploma or GED

Job description

Company Description

Take the wheel of your career — amazing opportunities await at Dimmitt Automotive Group!

Join a fourth-generation, family-owned organization and recognized employer of choice, proudly serving the Tampa Bay community for over 100 years.

Clearwater, FL 33763

Posted: 07/24/2026

Employment: Full-time

Pay: $55,000.00 - $75,000.00 per Year

Department: BDC

Experience: Intermediate

Job Description

We are currently seeking a representative to work in our automotive Business Development Center. The Automotive BDC Representative responds to inquiries via internet, phone, and visits to the dealership. He or she answers incoming telephone calls in a warm, helpful, and professional manner. Outgoing calls and incoming assigned tasks are part of the daily routine. This is a performance-based position in a busy call center environment.

Responsibilities

• Schedules sales appointments
• Contacts service customers after their visit to monitor quality control and satisfaction
• Maintains high customer satisfaction and retention
• Demonstrates behaviors consistent with the Company's Vision, Mission, and Values in all interactions with Guests and Associates
• Performs other duties as assigned

Qualifications

• High school diploma or GED required
• Call center experience preferred
• Ability to handle prolonged periods of computer and phone usage
• Ability to follow script to ensure consistency and professionalism with all calls
• Strong organizational skills
• Professional appearance
• Ability to read, write, and comprehend written instructions and information
• Demonstrated customer service skills
• Excellent telephone manner with clear, concise, and professional communication skills
• Strong relationship building skills with a high degree of responsiveness and integrity
• Ability to multi-task and problem solve
• Strong computer skills and ability to learn new software applications
• Enthusiastic team player

Benefits

• Medical
• Health Savings Account
• Telehealth
• Dental
• Vision
• Basic Group Life and AD&D - Employer Provided
• Voluntary Life Insurance - Employee / Spouse / Child(ren)
• Long Term Disability
• Short Term Disability
• Accident/Critical Illness
• 401(K) - 3% Company Match on First Day of Enrollment / 10% vested after 1 year and 100% vested after 2 years

Wait, there’s more!

• Employee Assistance Program
• Paid Holidays
• Paid Vacation
• Associate Discounts on Vehicle Purchases, Parts, and Service