BDC Representative

Lithia & Driveway; City of Middletown (NY); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

Lexus of Orange County, part of Lithia & Driveway, is hiring BDC Representatives for our Sales Department in a fast-paced, performance-driven environment. The role focuses on generating appointments, managing customer data, and delivering outstanding service.

We offer a competitive base pay of $16 per hour plus bonuses based on appointments shown and sold, with additional benefits and opportunities across Lithia’s nationwide network.

Qualifications

• 2+ years in business development or call center roles.
• Customer-facing telemarketing and administrative experience welcomed.
• Professional, enthusiastic, and friendly attitude with customers.
• Confident phone presence and communication skills.
• Proficiency in basic computer systems and CRM tools.

Responsibilities

• Gather accurate customer information for follow-up and retention.
• Schedule sales appointments from various leads including calls, lists, referrals.
• Maintain knowledge of product information, pricing, and promotions.
• Use BDC Department tools to increase appointments, sales and retention.

Skills

Business development

Call center

Customer service

Phone sales

CRM tools

Education

High school diploma or equivalent

Tools

CRM tools

Job description

Dealership:

L0771 Lexus of Orange County

Lexus of Orange County

NOW HIRING BDC Representatives in our Sales Department!

Pay: Earning potential of $50-60k annually based on performance

Schedule: Full time, Saturday availability required with one weekday off

If you’re looking for a fast-paced, challenging, and lucrative role for the next step in your career, this is a perfect fit for you! As one of more than 300 Lithia & Driveway Dealerships nationwide representing over 30 manufacturers in 25 states, there are many opportunities for you to pursue your short and long-term career goals.

We’re looking for performance-minded individuals that will help us continue to drive success – to join the nation’s largest automotive retailer!

What We’re Looking For:

• 2+ years of experience in Business Development and Call Center roles


• Customer-facing telemarketing, administrative, retail/hospitality experience welcomed


• Ability to prioritize customer experience through a professional, enthusiastic, and friendly attitude with all potential customers


• Confident and professional phone presence


• Proficiency in basic computer systems and CRM tools

What You’ll Do:

• Gather accurate customer information to create a database for continual follow-up and retention


• Schedule solid Sales appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads, and service and parts customers.


• Build and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.


• Utilize computer & phone skills within ourBDC Department to increase appointments, sales, and customer retention.

Total Rewards

The hourly wage for this position is $16.00 with additional bonuses based on individual appointments shown/sold and manufacturer approvability. Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay


• Medical, Dental and Vision Plans


• Paid Holidays & PTO


• Short and Long-Term Disability


• Paid Life Insurance


• 401(k) Retirement Plan


• Employee Stock Purchase Plan


• Lithia Learning Center


• Vehicle Purchase Discounts


• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We’ve built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.