BDC & Customer Growth Specialist

Group 1 Automotive; Massachusetts; On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

Life & Disability Insurance

401(k) plan with company match

Paid vacation

Employee Stock Purchase Plan

Employee Vehicle Purchase Program

Professional work environment and job-

Job summary

Ira Toyota of Hyannis, part of Group 1 Automotive, is seeking a qualified BDC Representative to help manage inbound leads, contact existing customers, and develop sales opportunities. This role offers a strong compensation package within a state-of-the-art facility and a supportive team environment.

Join a fast-growing automotive retailer with opportunities for advancement and a comprehensive benefits program that includes health, dental, vision, and retirement plans. Based in Hyannis, MA.

Qualifications

• BDC experience is preferred.
• Superior communication and customer service skills required.
• Excellent follow-through skills are essential.
• Solid working knowledge of the Internet is expected.
• Familiarity with automotive financing is beneficial.
• Maintaining a positive, can-do attitude is important.
• High School Diploma or equivalent required.

Responsibilities

• Handle inbound leads (phone, Internet) and direct to appropriate contact.
• Contact present customers (phone, email) to maintain and improve customer loyalty.
• Develop pipeline of sales and business opportunities through networking, cold calling, and referrals.
• Work with sales department to develop sales strategies and techniques.
• Research and stay current in consumer and industry trends.
• Communicate industry news and trends to management and dealership employees.
• Outstanding Customer Service.

Skills

BDC experience

Superior communication and customer

Excellent follow-through

Internet knowledge

Automotive financing

Positive attitude

Education

High School Diploma or equivalent

Job description

Ira Toyota of Hyannis, part of Group 1 Automotive, is seeking a qualified BDC Representative to help manage inbound leads, contact existing customers, and develop sales opportunities. This role offers a strong compensation package within a state-of-the-art facility and a supportive team environment.

Join a fast-growing automotive retailer with opportunities for advancement and a comprehensive benefits program that includes health, dental, vision, and retirement plans. Based in Hyannis, MA.