BDC Representative - Ira Toyota of Hyannis

Group 1 Collision; Massachusetts; In loco; USD 30.000 - 50.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Dental and Vision insurance

Life and disability insurance

401(k) plan

Paid vacation

Employee stock purchase plan

Vehicle purchase program

Training & advancement opportunities

Descrizione del lavoro

Group 1 Automotive, Inc. is seeking a qualified BDC Representative at Ira Toyota of Hyannis to handle inbound leads and contact current customers, with the goal of boosting loyalty and sales.

The role offers industry-leading compensation and comprehensive benefits package in a fast-growing dealership group. You will join a team that emphasizes professional development, training, and career progression while delivering outstanding customer service and staying current with automotive financing

Competenze

• BDC experience preferred.
• Excellent communication and customer service skills.
• Strong follow-through and reliability.
• Solid knowledge of the Internet.
• Familiarity with automotive financing.
• Positive, can-do attitude.
• High School Diploma or equivalent.

Mansioni

• Handle inbound leads (phone, Internet) and direct to appropriate contact.
• Contact present customers (phone, email) to maintain and improve customer loyalty.
• Develop pipeline of sales and business opportunities through networking, cold calling, and referrals.
• Work with sales department to develop sales strategies and techniques.
• Research and stay current in consumer and industry trends.
• Communicate industry news and trends to management and dealership employees.
• Outstanding Customer Service

Conoscenze

Superior communication

Customer service

Excellent follow-through

Internet proficiency

Automotive financing

Positive attitude

Formazione

High School Diploma or equivalent

Descrizione del lavoro

About Us

Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees. At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.

Overview

Ira Toyota of Hyannis is part of fast growingGroup 1 Automotive, a leader in automotive retail and we are looking to add a qualified BDC Representative to out team. With our state-of-the-art facility, unbeatable work environment, and industry-leading compensation, you'll have the tools and resources to thrive and reach new heights in your career

In addition to competitive pay, we offer our associates the following benefits:

• Health, Dental & Vision Insurance
• Life & Disability insurance
• 401(k) plan with company match
• Paid vacation
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Professional work environment, with job training and advancement opportunities

Responsibilities:

• Handle inbound leads (phone, Internet) and direct to appropriate contact
• Contact present customers (phone, email) to maintain and improve customer loyalty
• Develop pipeline of sales and business opportunity (partnerships, etc.) leads through networking, cold calling, and referrals
• Work with sales department to develop sales strategies and techniques
• Research and stay current in consumer and industry trends
• Communicate industry news and trends to management and dealership employees
• Outstanding Customer Service

Qualifications:

• Business Development Center (BDC) experience is preferred
• Superior communication and customer service skills
• Excellent follow-through skills
• Solid working knowledge of the Internet
• Familiarity with automotive financing
• Maintaining a positive, can-do attitude
• High School Diploma or equivalent

The pay for this position is $21.60 - $36.00/hr. based on experience.

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal, state, and local law.