Automotive BDC Specialist - Growth & Outreach

Group 1 Automotive, Inc.; Massachusetts; On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Dental and Vision insurance

Life and disability insurance

401(k) plan

Paid vacation

Employee stock purchase plan

Vehicle purchase program

Training & advancement opportunities

Job summary

Group 1 Automotive, Inc. is seeking a qualified BDC Representative at Ira Toyota of Hyannis to handle inbound leads and contact current customers, with the goal of boosting loyalty and sales.

The role offers industry-leading compensation and comprehensive benefits package in a fast-growing dealership group. You will join a team that emphasizes professional development, training, and career progression while delivering outstanding customer service and staying current with automotive financing

Qualifications

• BDC experience preferred.
• Excellent communication and customer service skills.
• Strong follow-through and reliability.
• Solid knowledge of the Internet.
• Familiarity with automotive financing.
• Positive, can-do attitude.
• High School Diploma or equivalent.

Responsibilities

• Handle inbound leads (phone, Internet) and direct to appropriate contact.
• Contact present customers (phone, email) to maintain and improve customer loyalty.
• Develop pipeline of sales and business opportunities through networking, cold calling, and referrals.
• Work with sales department to develop sales strategies and techniques.
• Research and stay current in consumer and industry trends.
• Communicate industry news and trends to management and dealership employees.
• Outstanding Customer Service

Skills

Superior communication

Customer service

Excellent follow-through

Internet proficiency

Automotive financing

Positive attitude

Education

High School Diploma or equivalent

Job description

Group 1 Automotive, Inc. is seeking a qualified BDC Representative at Ira Toyota of Hyannis to handle inbound leads and contact current customers, with the goal of boosting loyalty and sales.

The role offers industry-leading compensation and comprehensive benefits package in a fast-growing dealership group. You will join a team that emphasizes professional development, training, and career progression while delivering outstanding customer service and staying current with automotive financing