BDC Concierge: Schedule Sales Appointments & Customer Care

Lithia & Driveway; Helena (MT); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Vehicle Purchase Discounts

Lithia Learning Center

Wellness Programs

Job summary

Lithia Chevrolet GMC of Helena is seeking a BDC Administrator to handle incoming calls, schedule sales appointments, and engage internet customers via email, phone, and text. The role requires strong product knowledge, pricing awareness, and an upbeat, professional demeanor.

The ideal candidate brings 1+ year(s) in phone sales or related fields, is organized, and works well in a fast-paced environment with strong prioritization skills.

Qualifications

• 1+ years of experience in phone sales, business development, or customer service.
• Professional, enthusiastic and friendly attitude with clients.
• Organized, multi-tasked, self-motivated with strong time-management and prioritization.

Responsibilities

• Answer all incoming phone calls and schedule sales appointments.
• Contact internet customers via email, phone, and text to schedule appointments.
• Build knowledge of product information, current pricing, and dealership events/promotions.

Skills

Phone sales

Business development

Customer service

Time management

Organized

Multi-tasking

Self-motivated

Education

High school diploma or equivalent

Tools

Typing

Job description

Lithia Chevrolet GMC of Helena is seeking a BDC Administrator to handle incoming calls, schedule sales appointments, and engage internet customers via email, phone, and text. The role requires strong product knowledge, pricing awareness, and an upbeat, professional demeanor.

The ideal candidate brings 1+ year(s) in phone sales or related fields, is organized, and works well in a fast-paced environment with strong prioritization skills.