Appointment-Driven BDC Sales Consultant

Galleschevy; Albuquerque (NM); On-site; USD 21,000 - 28,000; Full time

Job summary

Galles Chevrolet in Albuquerque, NM is seeking a BDC Consultant to support the BDC team by answering inquiries about new and pre-owned vehicles, inbound calls, and scheduling appointments. You will reflect a friendly, helpful demeanor and maintain up-to-date product and inventory knowledge.

Responsibilities include logging guest data into the BDC database, following dealership scripts, coordinating with the BDC Manager, and adhering to privacy and Do Not Call policies.

Qualifications

• High school diploma or GED required.
• 1 year of customer service experience.
• Ability to accurately enter guest data into the BDC database.

Responsibilities

• Handle guest inquiries with a focus on 100% guest satisfaction.
• Receive inbound calls to schedule appointments for new and pre-owned vehicles.
• Provide vehicle information and maintain product knowledge for guests.
• Enter guest data into the BDC database accurately.

Skills

Customer service

Communication

Data entry

Teamwork

Attention to detail

Vehicle knowledge

Education

High school diploma or GED

Tools

CRM software

Job description

Galles Chevrolet in Albuquerque, NM is seeking a BDC Consultant to support the BDC team by answering inquiries about new and pre-owned vehicles, inbound calls, and scheduling appointments. You will reflect a friendly, helpful demeanor and maintain up-to-date product and inventory knowledge.

Responsibilities include logging guest data into the BDC database, following dealership scripts, coordinating with the BDC Manager, and adhering to privacy and Do Not Call policies.