BDC Agent

ZT Automotive Group; Fort Walton Beach, Northern (FL, KY); Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

Benefits after 60 days

Paid vacation

401k

Job summary

ZT Automotive Group in Fort Walton Beach, FL is seeking energetic, customer-focused individuals to join our team. In this role, you'll engage with customers via phone, text, and email, delivering exceptional service and helping create a positive experience from start to finish.

We offer a full-time schedule, benefits after 60 days, paid vacation and a 401(k) plan. A collaborative culture and growth opportunities are available, with training provided for motivated candidates.

Qualifications

• Excellent verbal and written communication skills.
• Proficient computer skills with ability to learn multiple software applications.
• Strong problem-solving abilities and quick thinking in changing situations.
• Effective time-management skills with ability to prioritize tasks.
• Reliable and dependable with consistent attendance and follow-through.
• Ability to work well with others, maintain professionalism and resolve conflicts respectfully.

Responsibilities

• Engage with customers via phone, text, and email to provide exceptional service.
• Help create a positive customer experience from start to finish.
• Collaborate with team to ensure smooth interactions and follow-up.

Skills

Communication

Computer skills

Problem solving

Time management

Reliability

Teamwork

Job description

What We're Looking For:

We're looking for energetic, customer-focused individuals to join our team! In this role, you'll engage with customers via phone, text, and email, providing exceptional service and helping create a positive experience from start to finish.

What We Offer:

• Full-time schedule: 40 hours per week, 5 day work weeks, 8 hour days, shifts between 8 am and 6pm. Occasional Sunday shift 10am to 5pm. Benefits after 60 days. Paid vacation. 401k.
• Collaborative culture: Work closely with a supportive, team-oriented group
• Growth opportunities: Dealership experience is a plus, but we're happy to train motivated candidates
• Competitive compensation: hourly plus a monthly production bonus.

Potential for future career on our Sales Team if desired.

Requirements

• Excellent verbal and written communication skills. Bilingual a plus!
• Proficient computer skills with the ability to learn and retain information across multiple software applications.
• Strong problem-solving abilities and the capacity to think quickly in changing situations.
• Effective time-management skills, with the ability to prioritize tasks appropriately.
• Reliable and dependable, with consistent attendance and follow-through.
• Ability to work well with others, maintain professionalism, and resolve conflicts respectfully.