BDC Administrator

L0767 Prestige Toyota of Ramsey; Ramsey (NJ); On-site; USD 45,000 - 95,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

401(k) Retirement Plan

Vehicle Purchase Discounts

Lithia Learning Center

Wellness Programs

Job summary

Prestige Toyota of Ramsey is recruiting an Appointment Setter/Call Center for Internet & Phone Sales. This full-time position includes Saturdays, with prior automotive experience preferred.

You will handle sales calls, internet leads, and database prospecting, answer inbound calls, and schedule sales appointments. Contact internet customers by email, phone, and text to arrange appointments and follow up to close outcomes.

Qualifications

• Experience in sales or Telemarketing preferred.
• Phone sales, business development, and customer service experience.
• Professional, enthusiastic, and friendly attitude with all potential clients/customers.
• First-class verbal, written and communication skills.
• Organized, multi-tasked, self-motivated with strong time-management.

Responsibilities

• Handle inbound and outbound calls and schedule a sales appointment.
• Contact Internet Customers via email, phone, and text to schedule a Sales appointment.
• Follow up with Sales Department to determine if appointment was kept and the outcome.
• Meet or exceed monthly goals.
• Other duties as assigned.

Skills

Automotive experience

Phone sales

Customer service

Communication skills

Time management

Multi-tasking

Computer literacy

Education

High school diploma

Job description

Dealership: L0767 Prestige Toyota of Ramsey Prestige Toyota Appointment Setter/Call Center (Internet & Phone Sales) Full-time position, schedule includes Saturdays!

Previous automotive experience preferred!

The appointment setter (or BDC Admin) utilizes their selling ability, computer skills, courteous phone manner and positive attitude to get clients in the door.

Required duties include handling Inbound and Outbound Calls, with follow-up calls and with a commitment to increase customer service satisfaction with each and every customer.

Essential Duties: Handle sales calls, Internet leads and database prospecting

Answer all incoming phone calls and schedule a sales appointment.

Contact Internet Customers via email, phone, and text to schedule a Sales appointment.

Follow up with Sales Department to determine if appointment was kept and the outcome.

Ability to meet or exceed monthly goals.

Other duties as assigned.

Qualifications: Previous experience with sales or Telemarketing preferred.

Experience in the following fields: phone sales, business development, customer service, highly preferable.

Demonstrate a professional, enthusiastic, and friendly attitude with all potential clients/customers.

First-class verbal, written and communication skills.

Organized, multi-tasked, self-motivated with the ability to work effectively as part of a team or on individually assigned tasks in a fast-paced, dynamic environment where superior time-management and prioritization skills are essential and required.

Computer literate and ability to type.

Est. Annual Compensation: $45,000 - $95,000 Actual pay offered may vary depending on skills, experience, job-related knowledge/bonus/commission, location, etc.

Information about LITHIA’s comprehensive benefits can be reviewed on our careers site at https://www.lithiacareers.com/ Benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs

High School graduate or equivalent, 18 years or older required.

We are a drug-free workplace.

We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status).

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life.

Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.

Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD).

Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate.

With thousands of vehicles and hundreds of locations, the career possibilities are endless.

Join us as we accelerate towards growth in automotive and beyond!