BDC Representative

Lithia Motors; Ramsey (NJ); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Paid holidays

Disability insurance

Life Insurance

401(k)

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle discounts

Wellness programs

Job summary

BMW of Ramsey is part of Lithia Motors and is recruiting a Business Development Consultant for the Sales Department. You will be the first contact for potential buyers, handling inbound leads via phone, email, and online chat, and scheduling appointments for the sales team.

The role offers uncapped earnings and growth opportunities within a high-volume dealer network. The position requires 3+ years in call center/telemarketing or BD, plus CRM skills and a customer-focused mindset.

Qualifications

• 3+ years of call center, telemarketing, or business development experience.
• Spanish speaking fluency encouraged to apply.
• Familiarity with basic computer systems and CRM tools.
• Proficient in converting leads and overcoming objections over the phone.
• Demonstrated commitment to customer satisfaction and retention.

Responsibilities

• Gather accurate customer information to create a database for continual follow-up and retention.
• Schedule solid sales appointments with call-ins, sold/unsold floor traffic, referrals, and other leads.
• Develop knowledge of product information, pricing, and promotions.
• Utilize computer and phone skills in the BDC to increase appointments, sales, and retention.

Skills

Call center experience

Telemarketing experience

Business development experience

Spanish speaking

CRM familiarity

Tools

CRM software

Job description

Dealership: L0769 BMW of Ramsey BMW of Ramsey NOW HIRING BDC Administrators in our Sales Department! Pay: Uncapped earning potential of $50k-$70k+ annually based on performance Schedule: Full time, Saturday availability required with one weekday off.

BMW of Ramsey is hiring a motivated Business Development Representative to join our growing sales team. You'll be the first contact for customers exploring new and used BMW vehicles, managing inbound leads via phone, email, and online chat while scheduling appointments for our sales team. If you're looking for competitive pay, growth potential, and a supportive team environment, this is your opportunity to build a rewarding career with one of the region's most trusted BMW dealerships.

Why Join Our Team

We are the premier BMW shopping destination - #2 New Car volume dealer in the market, top 10 volume dealer in the Eastern Region. Incredibly busy Sales Department - 200+ cars sold per month. Backed by Lithia & Driveway - a publicly-traded, Fortune 200 Company.

What You'll Bring

• 3+ years of call center, telemarketing, or business development experience
• Additional experience in retail, hospitality, or administrative roles welcomed
• Candidates with Spanish speaking fluency encouraged to apply!
• Familiarity in basic computer systems and CRM tools
• Proficient in converting leads and overcoming objection over the phone
• Demonstrated commitment to customer satisfaction and retention

What You'll Do

• Gather accurate customer information to create a database for continual follow-up and retention.
• Schedule solid Sales appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads, and service and parts customers.
• Develop knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.
• Utilize computer and phone skills within our BDC Department to increase appointments, sales, and customer retention.

The hourly wage range for this position is $18.00 to $20.00 with additional bonuses based on individual appointments shown/sold and manufacturer approvability. Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.

Total Rewards

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace.

We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.

At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life.

Our focus is on making the customer experience better; as we aim to meet our customers' needs whether in person, online or a combination of both.

Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!