Bay Host: Guest Experience & Service

Topgolf; Schaumburg (IL); On-site; USD 10,000 - 15,000; Part time

Benefits offered by this job

Free Play

Half-price food

Health insurance

Dental insurance

Vision insurance

401(k) plan with company match

Job summary

Topgolf in Schaumburg, IL is looking for a Bay Host to greet guests, take and deliver food and beverage orders, keep bays clean, help with bay setup and explain Topgolf technology.

Ideal candidates have hospitality experience and strong communication skills, and must be 19+ where required for alcohol service. Flexible availability includes evenings, weekends, and holidays. Free play, half-price food, and health/vision/dental coverage are among the benefits.

Qualifications

• Previous customer service experience in hospitality or restaurant settings is preferred.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment and under pressure.
• Attention to detail and strong organizational skills.
• Must be of legal age to serve alcohol where required by law.
• Availability to work evenings, weekends, and holidays.

Responsibilities

• Greet and welcome guests to the bays, providing information about Topgolf offerings.
• Take and deliver food and beverage orders to guests in a timely and accurate manner.
• Ensure the cleanliness and organization of the bay areas, including clearing tables and picking up golf balls.
• Assist guests with bay setup and provide instructions on how to use Topgolf technology.
• Handle guest inquiries and resolve any issues or concerns with a high level of professionalism.
• Collaborate with other staff members to create a positive and memorable guest experience.
• Demonstrate Topgolf's Core Values: Fun, One Team, Excellence, Edgy Spirit, and Caring.
• Comply with safety and health regulations at all times.

Skills

Customer service

Interpersonal skills

Teamwork

Job description

Topgolf in Schaumburg, IL is looking for a Bay Host to greet guests, take and deliver food and beverage orders, keep bays clean, help with bay setup and explain Topgolf technology.

Ideal candidates have hospitality experience and strong communication skills, and must be 19+ where required for alcohol service. Flexible availability includes evenings, weekends, and holidays. Free play, half-price food, and health/vision/dental coverage are among the benefits.