Battery Route Service Specialist

Interstate Batteries; Oklahoma City (OK); On-site; USD 42,000 - 60,000; Full time

Job summary

Interstate Batteries is seeking a Route Service Manager to deliver batteries along a defined route and provide outstanding customer service to dealers in the territory. You will collaborate with dealers to optimize on-rack battery assortments and ensure battery quality programs are followed, strengthening dealer retention.

The role requires a responsible, detail-oriented individual with at least one year of delivery and customer service experience, good computer skills, and the ability to lift

Qualifications

• High school diploma or equivalent.
• Able to read, write, and compute basic math.
• Excellent communication skills required.
• Minimum one year of delivery and customer service experience.
• Working knowledge of computers or ability to learn applicable systems.
• Working knowledge of electronic inventory management tools (tablets, scanners).
• Demonstrates good organizational skills and can prioritize tasks.
• Works with a high degree of accuracy and attention to detail.
• Able to work overtime if requested; overnight routes may be required.

Responsibilities

• Deliver batteries and provide service to each dealer on your route in a safe and timely manner.
• Load and unload trucks safely and maintain an accurate account of all company assets.
• Establish, build, and maintain dealer relationships.
• Keep displays and product clean, full, and rotated per consignment agreements.
• Accountable for managing a dealer account, including sales, consignment, warranties, rotates, cash collection, and invoicing.
• Complete delivery/route transactions and other paperwork on a timely basis.
• Collect and return junk and/or used batteries to the warehouse.
• Interact professionally with all stakeholders, including team members, managers, and customers.
• Follow / fulfill all driver program requirements, as specified by the manager.
• Other duties as assigned

Skills

Delivery experience

Customer service

Communication skills

Reading/Writing/Math

Organizational skills

Education

High school diploma or equivalent

Tools

Tablets & Scanners

Inventory management software

DOT regulations knowledge

Job description

Interstate Batteries is seeking a Route Service Manager to deliver batteries along a defined route and provide outstanding customer service to dealers in the territory. You will collaborate with dealers to optimize on-rack battery assortments and ensure battery quality programs are followed, strengthening dealer retention.

The role requires a responsible, detail-oriented individual with at least one year of delivery and customer service experience, good computer skills, and the ability to lift