Route Battery Service Lead

Interstate All Battery Center; Alexandria (VA); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Healthcare benefits

Career development

Competitive pay

Job summary

Interstate Batteries is seeking a Route Service Manager to service a designated dealer route, delivering batteries and providing exceptional customer service. You will collaborate with dealers to optimize battery assortment, ensure quality programs, and build strong relationships to improve dealer retention.

The role requires high school education, basic computer skills, and at least one year of delivery/customer service experience.

Qualifications

• High school graduate (or equivalent).
• Excellent communication skills required.
• Minimum one year of delivery and customer service experience.
• Working knowledge of computers and ability to use applicable systems.
• Working knowledge of electronic inventory management tools (tablets, scanners).

Responsibilities

• Deliver batteries and provide service to each dealer on your route in a safe and timely manner.
• Load and unload trucks safely and maintain an accurate account of all company assets.
• Establish, build, and maintain dealer relationships.
• Keep displays and product clean, full, and rotated per consignment agreements.
• Accountable for managing a dealer account, including but not limited to: sales, consignment, warranties, rotates, cash collection, and invoicing.
• Complete delivery/route transactions and other paperwork on a timely basis.
• Collect and return junk and/or used batteries to the warehouse.
• Interact professionally with all stakeholders, including team members, managers, and customers.
• Follow / fulfill all driver program requirements, as specified by the manager.
• Other duties as assigned.

Skills

Customer service

Delivery experience

Communication

Organizational skills

Attention to detail

Time management

Ability to work overtime

Overnight routes

Education

High school diploma or equivalent

Tools

Tablets

Scanners

Job description

Interstate Batteries is seeking a Route Service Manager to service a designated dealer route, delivering batteries and providing exceptional customer service. You will collaborate with dealers to optimize battery assortment, ensure quality programs, and build strong relationships to improve dealer retention.

The role requires high school education, basic computer skills, and at least one year of delivery/customer service experience.