Battery Route Service Lead

Distributor Operations, Inc.; Clovis (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

Interstate Batteries seeks a Route Service Manager to deliver batteries to a predetermined route and provide exceptional customer service to dealers within the territory. You will collaborate with dealers to optimize battery selection, ensure quality programs are followed, and build strong relationships for dealer retention.

The role requires basic math, good communication, and one year of delivery/customer service experience, with ability to lift up to 75 lbs and comply with DOT/driver

Qualifications

• High school graduate (or equivalent).
• Able to read, write, and compute basic math.
• Excellent communication skills required.
• Minimum one year of delivery and customer service experience required.
• Working knowledge of electronic inventory management tools is required (tablets, scanners).

Responsibilities

• Deliver batteries and provide service to each dealer on your route in a safe and timely manner.
• Follow all Environmental Health and Safety rules and policies.
• Load and unload trucks safely and maintain an accurate account of all company assets.
• Establish, build, and maintain dealer relationships.
• Keep displays and product clean, full, and rotated per consignment agreements.
• Accountable for managing a dealer account, including but not limited to: sales, consignment, warranties, rotates, cash collection, and invoicing.
• Complete delivery/route transactions and other paperwork on a timely basis.
• Interact professionally with all stakeholders, including team members, managers, and customers.
• Follow / fulfill all driver program requirements, as specified by manager.
• Other duties as assigned

Skills

Excellent communication

Read, write and basic math

Delivery/customer service experience

Attention to detail

Urgency in task execution

Education

High school diploma or equivalent

Tools

Tablets

Scanners

Job description

Interstate Batteries seeks a Route Service Manager to deliver batteries to a predetermined route and provide exceptional customer service to dealers within the territory. You will collaborate with dealers to optimize battery selection, ensure quality programs are followed, and build strong relationships for dealer retention.

The role requires basic math, good communication, and one year of delivery/customer service experience, with ability to lift up to 75 lbs and comply with DOT/driver